Clarity

Common
Questions.

Everything you need to know about how ClaimEscape works.

Straight answers.
No small print.

Do I really have to pay nothing?

Absolutely nothing — provided the accident was entirely not your fault and the third party is insured. We recover all costs, including your replacement vehicle and repairs, directly from their insurance. No hidden fees. No surprise excess charges.

What type of replacement vehicle will I receive?

We provide a strictly like-for-like replacement. Standard saloon, executive vehicle, or a specific multi-seater — we match it. All replacements are fully plated and licenced for your local authority so you can start picking up fares immediately.

Will this affect my No Claims Bonus?

No. We process the claim through the at-fault driver's insurance, not your own policy. Your No Claims Bonus remains completely intact and unaffected.

How quickly can I get back on the road?

Time is money. Once liability is established and your details verified, our goal is to dispatch a plated replacement vehicle to you within 24 hours.

Still Have Questions?

Call our team directly or submit your details and we'll be in touch right away.